When it comes to patient engagement it is usually a two way street as both doctors and patients need to work together to achieve it. Doctors Want More Patient Engagements to need to implement strategies to enable its facilitation. In order to have effective care management and patient engagement, research has shown that the following core competencies must be achieved.
This is the ability to pull data from multiple EMRs and other data sources, then aggregate, analyze, and make it available to the right people at the right time. This includes making it available to care providers and patients alike. Of course, the data patients can access would be monitored and significantly limited by certain parameters due to privacy issues and access to sensitive information.
Patient stratification and intake
A patient stratification tool also supplies care managers and care providers with prioritized work lists for interventions and greatly simplifies their work. Using analytics-driven decision making to identify high-risk, high-utilization patients they can go in prepared and implement specific strategies for some patients customized to their needs, care conditions etc. Patient stratification is the process of dividing patients into predefined groups based on their unique characteristics. It is used a lot during clinical trials for example.
Care coordination is the deliberate organization of patient care activities between two or more participants involved in a patient’s care to facilitate the appropriate delivery of healthcare services. The timely, all-inclusive care team communication and collaboration on patient assessments, care planning, and interventions.
Patient engagement can be described as informing patients about their care planning and facilitating interaction among all care team members through application-based secure messaging, assessments, care planning and associated activities, and education. It however goes beyond just informing patients but involved actively seeking to include them in their care, get their input and give them feedback that could help them manage their own care outside the hospital environment. Patient engagement is informing patients about their care planning and facilitating interaction among all care team members through application-based secure messaging, assessments, care planning, and associated activities, and education.
Performance measurement involves implementing advanced reporting capabilities to show how the care team performed after analyzing and acting on the data provided. I also shows how they can improve and in what areas.
Enabling Patient Engagement Through Welcoming Hospital Environment
You’ve all probably heard or read somewhere that you are more likely to catch a new infection a hospital. Hospitals are aware of the dangers of cross-contamination and are always seeking ways to reduce the frequency of it occurring. It is highlighted under the Health & Social Care Act 2008, the implementation of a stringent cleaning and hygiene policy minimizes the risk of cross-contamination and infection. However, with healthcare cleaning and hygiene remaining a specialist skill, you need to stay vigilant to adhere to best practice guidelines and legalities.
So seeing how important hospital hygiene is to patient engagement, how do you go about defining and implementing an effective hygiene policy? The following points can improve hospital hygiene and occurrence of Hospital Acquired Infection.
To help hospital staff remain compliant, implement rigorous procedures and routines to tackle hygiene hotspots. A hospital’s cleaning and hygiene policy needs to address a number of key points. First, it should include a clearly defined cleaning procedure and a well-thought-out cleaning routine.
- At the heart of any cleaning, the routine should be rigorous procedures to address hygiene hotspots. Hotspots should include, of course, include food preparation areas, sluice rooms, bathrooms, operating rooms, and bedrooms. You also need to devote attention to other, not so obvious, hot spots for germs and bacteria. These include the TV remote control, particularly in a communal area, as well as door handles and light switches where bacteria can survive for up to 24 hours.
- Include clear guidelines on the most appropriate cleaning product for each area. It’s vital to set guidelines for operators on the correct and most appropriate cleaning products and where to use them. Make sure the information is easy to understand and you have signs that designate the proper cleaning products and where they should be used.
- Also, you need to have a laundry policy. When reviewing or writing your cleaning policy, ensure that you make specific reference to laundry. Also specify what products should be used for laundry and have a laundry system that maximizes cleanliness of each material such as sheets, hospital gowns, towels etc. Bacteria can critically build up on bed linen and towels and increase significantly if a resident is ill. In these circumstances, specialist laundry products should be used to give hygiene reassurance and help kill unwanted bacteria such as C.DIFF and MRSA. Also, these sheets should be washed separately.
- Audit your cleaning procedures regularly to maintain high standards and identify areas for improvement. A good cleaning policy should also include regular auditing, which in some cases can include inspections using UV technology. Also, audit the process and try to improve it each time. For example, changing the times of cleaning or frequency to see which one works best. Or adjusting cleaning times based on high patient areas for example. This will verify that key standards and procedures are being developed and maintained.
Fundamentally, providing a fresh, clean environment is not only critical to infection control. It also creates a homely and comfortable environment, which helps your residents feel secure and happy and this improves and increases patient engagement significantly.